Guarantee connectivity for your onsite phone system
 
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SIP trunking allows businesses to connect their onsite PBX (Phone system) to the Internet Telephony Service Provider (ITSP), and its services.

A SIP Trunk service can be used via public internet as well as via private IP connections, a modern alternative to PSTN phone lines.

Our SIP Trunks can work on any licensed on-premise equipment, but we recommend the following:


featured SIP plans

 

$5.50

per channel monthly

SIP Trunk with Low monthly fee and rated calls

  • Compatible with Microsoft Teams

  • Guaranteed high quality caller ID enabled routes

  • Fair use policy applies

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Order new numbers


from anywhere in Australia or overseas.

Our user licence allows you to have multiple devices (PC, smartphone, desk phone) linked to the same object in the call flow.

number porting

move your existing phone number, wherever you go.

Need a new number? We have numbers available around Australia.

 

$55.00

per channel monthly

Unlimited** calls to Australian numbers

  • Compatible with Microsoft Teams

  • Guaranteed high quality caller ID enabled routes

  • Including Local, STD, mobiles and 13/1300

    Bonus offer: Free unlimited* calls to 50+ countries

  • Fair use policy applies

 

Call plans are designed for general business use.

Calls to Australian landlines (Australia wide) and 13/1300 are rated per call, regardless of call duration.


We offer various call plans, from basic timed call plans to fully unlimited. Our call plans allow users to make outbound calls at the rates defined in the plan. You can choose different call plansfor different users in the system.

We offer various SIP and Hosted PBX plans, from a starter, to fully unlimited.


FAQ

+ What is a SIP trunk used for?

SIP trunking delivers voice services onlne. Requiring SIP enabled communication systems and handsets, SIP trunking is used to replace standard phone carrier services like ISDN, PRI and PSTN.

SIP Trunk works to enhance a VoIP/SIP enabled phone system.

+ What are the benefits of SIP trunks?

SIP Trunks essentially connect your onsite phone system to the outside world. SIP trunks replace older PSTN and ISDN phone lines, using the internet to send voice data.

With reduced costs compared to to older PSTN / ISDN connections, you can easily scale up or down the number of channels, or simultaneous calls, required.

It is also easy to move as you can relocate your SIP Trunk anywhere with internet access. SIP Trunks can be configured to encrypt all voice data before transmission while allowing for HD voice codes with significantly better voice quality to be enabled.

+ What are SIP Channels?

  • A SIP channel is used for one incoming or outgoing call, much like a standard phone line.

  • Every SIP trunk supports multiple SIP channels.

  • The number of channels is defined by your connection speed, but most services manage dozens of channels.

  • 10Mbps connection could support about 100 simultaneous calls..

+ What is the difference between SIP trunking and VoIP?

VoIP refers to any call made over the internet, as opposed to a phone line. As such, VoIP depends on IP (data connectivity) to transmit voice information. SIP is a protocol used to initiate, maintain, and terminate voice communication sessions in VoIP applications. Supporting the signalling and management of voice, video, and instant messaging. SIP (Session initiation protocol) is used in VoIP (Voice over IP) technology.


Each SmartTalk plan enables users to make manage their call flow via the customer portal; making outbound calls at the rates set by their plan level.

Talk to us about what might best suit your business!


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Call Plans (inc GST) Smart Business BASIC Smart Business 50 Smart Business 250 Smart Business 500
Australian landlines (Price per call) - Local and national 10c per call 9c per call 8c per call 6.6c per call
Australian mobiles (Price per minute) - Rated per second 13.9c per min 8.8c per min 7.7c per min 5.5c per min
13/1300 per call 25c per call 24c per call 23c per call 22c per call