1300 and 1800 numbers are both considered 'non-geographic' numbers, creating greater reach for your business.
Designed for ease and access, both bring an incentive to businesses and their callers.
1800 numbers are toll free,
free to call for the caller at the expense of the receiver,
as an inbound call.
1300 numbers share the cost,
so the caller will pay the cost of a local call, and the receiver pays a lower rate for inbound calls.
$33.00
monthly plan including:
+1300 Numbers:
- Local calls: 15 minutes free then $0.08 per minute
- National calls: $0.06 per minute
- Mobile Calls: $0.10 per minute
- Terminating on mobile: 0.22 per minute
- International calls: refer to schedule
- minimum contract terms including GST.
+1800 Numbers:
- Local calls: $0.08 per minute
- National calls: $0.11 per minute
- Mobile Calls: $0.22 per minute
- Terminating on mobile: 0.385 per minute
- International calls: refer to schedule
- minimum contract terms including GST.
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FAQ
+ Why do I need a 1300/1800 number?
A 1300 number or 1800 number can last a lifetime and become a signature of your business.
Regardless of the Telco you use, or other channels of communication. Allowing your Clients / callers to reach you, at the cost of a local call from anywhere within the country on 1300 number, or toll free on 1800 numbers, is a great incentive.
Maximise your opportunities and make a great first impression to your customers, by taking advantage of a service once only afforded to large companies.
+ How long will it take to set up my new 1300/1800 number?
For new numbers, you should be up and running on the same business day. In some cases, it may be the next business day;
For ported numbers, porting process may be 3-5 business days, depending on your existing carrier.
+ What are the differences between 1800 and 1300 numbers?
1300 and 1800 share configuration and many features as Australia wide business numbers.
Not bound to a location, ‘inbound’ numbers as they are known, are designed for receiving incoming calls. Both are independent of the number holder or caller’s location within Australia.
The key difference lies in the rate, establishing 1800 as a Toll-free number. The holder of the number accepts responsibility for the cost of the inbound call.
1300 numbers share the call rate between the holder of the number and the caller, this is known as a shared or split cost number. The holder of the 1300 number is charged as per their inbound call rates, and the caller is charged the rate set by their service provider, which is often the cost of a local call.