“the new normal”
$9.95
per user monthly
Microsoft Teams Integration
with our business grade hosted mPBX solution.
- place or receive business phone calls
- create voice menus
- call queues
- record calls
- detailed reporting
and more!
Integration between Microsoft Teams and PBX doesn’t only allow for seamless calls for your Microsoft 365 users, it offers your business:
+ features such as:
call recording to email
automated voice menus
call queuing and parking
time based routing
**All from a single user friendly web portal.
+ Make the most of Microsoft Teams features such as:
video calling
screen sharing
group chat
instant messaging
document collaboration and file transfer
no phone lines
never have a busy line again!
With a hosted PBX there are no physical phone lines, so you never need to worry about your lines being busy again.
Inbound call flow.
point number to a user, menu, call queue or any other subject
FAQ
+ What is direct routing?
Direct Routing allows you to choose a telecom provider to route phone calls in and out of Teams. Basically allowing you to use Teams to make and receive calls.
+ What is required Teams direct routing?
To use Microsoft Teams direct routing, you'll have a Microsoft 365 subscription with a Microsoft Enterprise E1, E3 or E5 license and ‘phone system’ addon.
A phone number is required to make or receive phone calls. You can also use Teams compatible handsets to receive or make phone calls, as an alternative to the software.
+ Does Teams direct routing support hosted PBX?
All Hosted PBX features like call transfer, custom caller ID, fax to email, callerID routing, voice menu, call recordings, user performance reports, call queue wallboard and more are available when using Teams direct routing
FEATURES OF TEAMS VIA PBX
multi desk / multi device
video calling, screen sharing, group chat, instant messaging, document collaboration and file transfer
Our user licence allows you to have multiple devices (PC, smartphone, desk phone) linked to ensure no opportunities are missed.
Set up from anywhere
adapt to a new team.
Call recording to email, automated voice menus, call queuing, call parking, ring and hunt groups, time based routing and more to bring efficiency to your business.
